Benefit for being covered by our package

• Decrease Downtime which my cause disturbance in your work or projects

• Priority Service in Scheduling

• We guarantee fast and immediate response. Depending on your contract, this can vary from 1hr to 8hrs from the placement of the call to your doorstep.

• Unlimited Email Support and remote support

• Preventive Maintenance Helps to minimise on downtime

• Scheduled on-site visits to check health of systems, alerting you to any impending failure

• Identify potential problems

• More cost effective to prevent failures than to rectify them

• Problem analysis and resolution – Any problems found during the course of the report will be documented

• Personalized Services

• As part of any maintenance package, 10% will be given to any other services rendered outside the service coverage

• Special price will be given for any hardware purchase in Canopy Technology